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Live Chat Service - We bolster your brand, mirror your
culture and strengthen your identity with each customer
interaction.
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ZeeshSoft Live Chat Services give your website visitors live
sales and customer service. Monitor your traffic, qualify
leads and engage your visitors by proactive chat request.
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You can monitor activity of visitors! Get detailed
statistical reports on your web site.
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Web-based chat dramatically reduces telephone support
costs.
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99.99% UPTIME Guaranteed on 24 hours/7 days.
Why Live Chat Support Service ?
Win your Customer's Confidence and Trust through Live
Support
No matter what product or service you
market on the Internet, your customers are always at the helm of
priorities. Your customers will have more confidence in your
products and services as compared to those of your competitors.
Customers tend to seek and expect immediate responses to their
requests for assistance. Sometimes, they require minimal help
and waiting for minor clarifications can become rather
exasperating. This results in decreased customer loyalty and
loss of business. There is nothing better for your customers
than instant interaction with your support team. Live chat
solutions helps to create long-term relationships with your
customer base. Customer support through live chat can go a long
way in building and preserving customer confidence.
Live Support Software Improves Operator Efficiency
In other systems of live customer support,
operators normally attend to one task at a time whereas with our
Live Support application, the operator can perform multiple
tasks at all times. The operator can attend to more than one
client at a time. While chatting and providing live support to
customers, the operator can also respond through e-mail messages
and can even attend phone calls when necessary.
Live Support Software as an Operating Cost Saver
Our live chat software application reduces the frequency of
customer service phone calls and fax messages as it provides an
alternative mode of communicating with your customers. Our
dedicated chat software solution also improves responses to
commonly asked questions. The time it takes to respond to
customer queries is also reduced greatly when you use our live
support software.
Live Support with the Media-rich Advantage
Imagine being able to serve media-rich targeted content to
your site visitors on demand and in real time. Your operators
can show your site visitors the necessary documents, product
pages, unlisted offers and Flash or other media-rich content
while simultaneously chatting with your customers. This is not
possible when your operators interact with your customers over
the telephone or through e-mail support. This feature of our
Live Support solution enhances the interest of your site
visitors and makes a favorable impression on them. Here is an
illustration:
Add Live Web Chat for Improved Performance & ROI from Your
Website
Chat live with your visitors and customers on your website
on a one-to-one basis. Address their queries and assist them in
completing the sales process both quickly and conveniently. Our
Live Support solution instills a higher level of confidence in
your customers which results in increased sales volumes. Monitor
visitors on your website in real time:
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How many visitors are viewing your site at any given point
of time
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What web pages are your customers viewing
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From which websites or search engines are your customers
coming to your site.
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Provide live help whenever required
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